You have a membership plan, how do you download?Example
In the product cataloge, it will only display a button: “ADD TO CART”:
-This is not what you want as you’ve got a membership plan and is eligible to download it for free
With your active membership plan, what you need to do next is to click on the desired product so you will land on the “Single product page”.
Only from the “Singe product page” will you be promoted with the option to download the product with “Credits”.